For the safety of our customers, and in line with our bank’s security requirements, we may ask for a copy of a valid ID and the front side of your credit card. This may be at the time of delivery, or at the time of order processing. We accept the following as a form of valid ID:
• Emirates ID
• Passport copy
Failure to provide these documents upon request may lead to cancellation of the order and payment of the related charges. All information is collected lawfully and in accordance with prevailing Data Protection Laws.
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our Customer Care center also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.
HOW WE USE THE INFORMATION WE COLLECT COOKIES, WEB BEACONS, AND HOW WE USE THEM
A “cookie” is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A “web beacon” or “pixel tag” or “clear gif” is typically a one-pixel image, used to pass information from your computer or mobile device to a website.
You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from Saltandcrystal.com or its affiliates you can click on the “Unsubscribe” link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.