Terms & Conditions

Terms of Use

Respected users, we advise you to read these terms and conditions before using our services. With every visit to our website, and with every purchase, you are deemed to have read and agreed to these terms of use in full. If you deem them unacceptable, please do not use this website.

Welcome to the saltandcrystal.com. Salt&Crystal allows you to use the services and contents of this portal, which are subjected to the terms and conditions stated below. Terms and conditions are applied to all contents and services of saltandcrystal.com. By using any part of this website, users are deemed to know these terms, and that they accept the use of this website’s contents solely for personal use and at their own responsibility.

General Terms

saltandcrystal.com has all authorship to all the contents (textual, visual and audio materials, databases, programmed code). Unauthorized use of any part of the website, without the permission of the owner of copyrighted materials, is deemed as copyright infringement and is subjected to lawsuit.

Salt&Crystal  is administering this website from its offices in Dubai (UAE). In no way is Salt&Crystal claiming that the materials and services of this website suitable or available for use outside the UAE, and accessing them from areas where their content is illegal is strictly forbidden. Using or export, or import for the purposes of exporting materials or services of this website, or any kind of copying or adjusting which is contrary to the current laws or regulations including, but not limited to export laws and regulations of UAE. If you want to use or access this website outside the UAE, you are doing so at your own accord and you are deemed responsible for upholding the local laws. These terms are upheld and are in accordance with the laws of UAE and there won’t be used principles of resolving discrepancies between laws.

Salt&Crystal can revise these Terms and Conditions at any time, by updating this document. Visit this page from time to time to see the current Terms, because they are binding. Certain provisions of these Terms may be superseded by expressly designated legal notices and conditions, available on certain pages of the site.

Materials supplied by the user (comments and other contents)

Personal data that you supply to saltandcrystal.com with the purpose of purchasing products will be treated in accordance with our document regarding the privacy policy online. Sending or submitting any illegal, threatening, insulting, obscene, slanderous, pornographic or other materials which are not in accordance with the law is strictly forbidden.

Salt&Crystal doesn’t want to receive classified or other information from you which cannot be used freely. All materials, information or other announcements you share or send to this website will not be considered as classified and not usable. saltandcrystal.com has no obligation towards these announcements. Our employees can copy, discover, distribute, apply, or use in any other way these announcements, and all data, pictures, sounds, texts and other materials contained within them, for all commercial and non-commercial purposes. Of course, your personal data aren’t included within this data group. They are used, in accordance with our privacy policy, only internally, and are not made public or transferred to any third party, but only for the purposes of processing your orders.

Links to other websites

Links on this website that lead to other independent producers and manufacturers are only placed here for your convenience. If you use these links, you will abandon the saltandcrystal.com website. We haven’t checked all these links and we are not responsible or are in any way in control of their contents. With that said, we don’t support or will issue any statements regarding them, as well as any other information, software or other products or materials that can be found on those websites, or any results gained from their usage. If you decide to access any of the websites of independent manufacturers connected with this website, it is solely at your own risk.


Salt&Crystal can, but it isn’t obligated to oversee or check any part of the website where users share or create announcements or communicate inter-personally, including, but not limited to user forum, as well as any content of those announcements. However, Salt&Crystal isn’t deemed responsible for the content of any already mentioned announcement, no matter whether it is or it isn’t in the scope of the copyright laws, slanders, privacy, obscenity, or other. Salt&Crystal retains the right to remove all messages containing materials that are deemed rude, slanderous, obscene or in any way unacceptable.

All information regarding the buyer <-> Salt&Crystal Shop are considered as business secret, and it should be treated in accordance with the laws and regulations of UAE.

However, Salt&Crystal isn’t deemed responsible


You can pay your order online with supported credit cards via PayPal.


Salt & Crystal has enabled its users a free delivery on orders above 250 AED all over UAE. For other countries this option is not applicable.

After your order has been confirmed and paid for, you will receive it in three days’ time. Do not accept the delivery if the package is visibly damaged and notify us immediately. If the package is undamaged, accept the order freely.

Reclamation Policy

During the product delivery, please inspect the product in the presence of the courier. If there are any visible damages on the packaging, rips, etc., decline the delivery. If that’s the case, please notify us immediately via telephone +971 4 369 50 80 or via email info@saltandcrystal.com and state the reason why you declined the package. We will inform you about the further steps shortly.

If you received the package and after opening the box you discovered that the delivered merchandise doesn’t conform to the order or that the data on the invoice isn’t in accordance with the order you placed, please, inform us 24 hours at the latest upon receiving the order via telephone  + 971 (0)  4  277 4003 or via email info@saltandcrystal.com and describe the problem you have encountered. We will inform you about the further steps shortly.

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